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How to Provide Great Customer Service

How to Provide Great Customer Service

Facilitating a positive customer experience is important for the success of any business. For auto shops, putting extra thought into your customer experience can help build trust that translates into long-term customer relationships and even referrals. The good news...
How to Organize Your Shop

How to Organize Your Shop

If someone walked up to you in the shop and asked for a specific tool, would you know where to find it? Chances are, it might take a minute. That may not seem like much, but when you think about how many times a day your technicians are looking for tools, the...
How to Source Parts for Classic Cars

How to Source Parts for Classic Cars

Whether you’re planning to tackle a vehicle restoration by yourself or with help from a repair shop, you’re going to need to source parts at some point. It’s easy to get overwhelmed by all the decisions that need to be made as part of the restoration...
How to Choose a Classic Car Shop

How to Choose a Classic Car Shop

Classic cars—what’s not to love? Well, until your classic car is up and running smoothly, there’s potentially a lot. Every car is different, with its own history, quirks and repair needs. But when you’re choosing a shop to work with you, there are...